Delivery Rates & Details

Comffe Delivery Rates

A flat delivery rate of $3.50.

Note: Delivery charges will be displayed on the checkout page. Cash on delivery is not accepted at the moment. Therefore, all payments must be made online beforehand.

 

Delivery Service

We engage our trusty Qdelivery service by Qxpress as our courier partner. You will receive an email notification informing you when your Order is ready for pickup by our courier partner on the next working day. Kindly note that it may take around 1-5 working days for your Comffe Order to arrive at your doorstep. Qxpress does not deliver on Sundays and Public Holidays. If a representative will not be available at the stipulated delivery address to receive your Order, kindly include in your order notes whether to place it in your cabinet or riser.

 

Delivery Location

Comffe delivery is available for most locations in Singapore except for the following: CBD areas, army camps, airports, Sentosa Island, Jurong Island, Tuas, Pulau Ubin, and any other restricted or remote areas.


Comffe Delivery Policy

  • We apologize that we are unable to give you an exact date and time of delivery. However, you will receive an email notification informing you when your Order is ready for pickup by Qxpress the next working day.
  • If you are unavailable to receive your Order on the next day, kindly contact us at orders@comffe.sg indicating your Order ID within the same day you received the email notification. We will reschedule the delivery date. Please note that we are unable to do so on the Qxpress pickup day itself.
  • Any late requests for a change in delivery date and time will be subjected to a surcharge by our courier partner. Therefore, do inform us at least a day earlier.
  • We will deliver to the address specified in your Order. If the delivery address provided is incorrect which resulted in a failed delivery, there will be an additional surcharge on top of the re-delivery fee.
  • In the event that your Order is left unclaimed and you are not contactable to reschedule a date and time, your order will be held for a maximum of 2 weeks from the date of the first attempted failed delivery. If there is no response within the 2 weeks, your parcel will be disposed of without prior notice. Consequently, no refunds will be made for such cases.
  • If you wish to change your delivery address after you have completed the transaction, kindly email us your inquiry at orders@comffe.sg. However, we are unable to change the delivery address once you received an email notification informing you that your Order is ready for dispatch the next working day. Therefore, kindly inform us at least a day earlier.
  • We do not offer international shipping options at the moment.

 

Self-Collection

Save on delivery fees. Self-collect your items.

Here at Comffe, we aim to keep our costs low, which increases your savings! Hence, we are offering the option for self-collection.

Self-collection is available from 1 pm – 6 pm every Sunday located at Bishan MRT, the gantry exit towards Junction 8.

Kindly provide your contact number during the checkout process. This is to ensure that our delivery personnel can contact you to facilitate a smooth collection if required. For more information on self-collection, kindly refer to our FAQ.