Privacy Policy

Our privacy policy aims to provide all consumers with a safe and secure online shopping experience. The confidentiality of your personal information is fundamental to the way we conduct our business. Kindly read through our Privacy Policy before providing us with your personal information. By using our Site, it means that you have acknowledged, understood and agreed to the policy. 

HANDLING YOUR INFORMATION
When you purchase an item from our store, as part of the buying and selling process, Comffe collects the personal information you provide us such as your name, address, email address and contact number. We collect your personal information to provide you with a particular product or service; for example, registering an account with us.
We may also use your personal information for such other purposes:

  • to facilitate your access to our Site and Service;
  • to contact you with regards to your purchased product;
  • to provide and manage our services with you, including arranging for a delivery or returning a purchase;
  • internal accounting and adminstration;
  • regulatory reporting and compliance; and
  • protecting you and Comffe from error and fraud.

Comffe does not sell, share or trade customers’ personal information collected online with third parties. Personal information collected online will only be disclosed within our corporate group for internal use only.

GETTING YOUR CONSENT
Comffe ensures that all information collected will be safely and securely stored. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, this implies that you consent to us collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. Alternatively, if you wish to withdraw your consent for us to contact you or the use or disclosure of your information at any point of time, you can contact us at askus@comffe.sg.

PROTECTING YOUR PRIVACY
We will not divulge your personal information, email address, credit card information to any third parties site without your permission, unless you have requested or authorized us to do so. We do not sell your personal information to any third parties site for any reason. Your personal information may however, be shared with third parties to complete a transaction that you have authorized us to do so.

In special circumstances, Comffe may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

YOUR PAYMENT
Comffe uses Paypal as our host to process all your transactions safely and securely, but this does not mean you need to have a PayPal account. Paypal simply acts as our payment gateway to process your transaction. We kindly accept all major credit cards including Visa and MasterCard.

THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Site’s terms and conditions.

PROTECTING YOUR SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Kindly note that no method of transmission over the internet, or electronic storage is 100% secured. Despite this, we strive to protect the security of your information, and are constantly reviewing and enhancing our information security measures.

We also use Paypal to process all your transactions safely and securely as Paypal is a globally recognised payment gateway provider with robust security, fraud detection and SSL encryption. With Paypal, it means we never need to store any of your credit card details on Comffe so you can have peace of mind your details are keep private when shopping with us.

Your personal information provided by you may be used to conduct appropriate anti-fraud checks. If requested by a credit reference of fraud prevention agency, your personal information may be disclosed.

WEBSITE COOKIES
A cookie is a small file that is stored on your hard drive. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

By registering an account with us, your computer will store an identifying cookie by remembering your email add, saving you time each time you log into our store. If you wish to prevent cookies from being stored on your computer, you can change the settings on your browser.

MODIFICATIONS TO THIS PRIVACY POLICY
We reserve the right to update, modify or change any part of this privacy policy at any time as we deem appropriate. Changes and clarifications will take effect immediately upon our posting on this Site. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Your continued use of this Site following the posting of any changes constitutes full acceptance of the changes. You are therefore advised to review our privacy policy periodically to ensure you are aware of any changes.

Feel free to askus@comffe.sg if you have any concern. Our customer service will attend to you soonest.